What to do if you have a staff issue

Struggling with a staff issue? You don’t have to navigate it alone.

Managing people is one of the most rewarding – and challenging – parts of running a business. But when things go wrong, it can quickly become overwhelming. Whether you’re conducting a disciplinary issue, a grievance complaint, poor performance, or ongoing sickness absence, it’s natural to feel unsure of the right steps.

That’s where Jonathan can help.

With over 40 years of hands-on experience in HR, and 4 times HR Consultant of the year, Jonathan provides confidential, step-by-step support that helps you manage staff issues fairly, professionally, and in line with English Employment Law.

What kind of issues can Jonathan help you with?

  • Disciplinary Procedures
    From investigation through to outcome, I’ll guide you through or manage the process, ensuring everything is properly documented and compliant.
  • Grievances
    If an employee raises a complaint, it must be taken seriously. I’ll help you handle the situation impartially and with the sensitivity it requires.
  • Poor Performance
    Unsure how to address underperformance? I’ll help you implement structured appraisals, performance improvement plans, and set clear expectations.
  • Sickness Absence
    Managing short- or long-term absence needs a balance of empathy and policy. I’ll help you handle return-to-work interviews, referrals, and capability considerations in a fair, legal manner.

What you can expect:

  • On-Site or Remote HR Support
    I’ll work in a way that suits your business – whether that’s stepping in directly, supporting your managers, or advising behind the scenes.
  • Clear Documentation
    From letters to policies to meeting notes, I’ll ensure all your records are professionally handled and legally sound.
  • Peace of Mind
    You’ll have the confidence that your actions are fair, consistent, and fully compliant with English Employment Law.

Why It Matters

Handling staff issues poorly – or not at all – can result in lost productivity, low morale, tribunal claims, and reputational damage. But doing it right builds trust, maintains fairness, and protects your business.

If you’re facing a difficult employee situation or want to prepare for one, Jonathan is here to help.

Call Jonathan for a confidential chat and practical advice: 01752 220 377